Privacy Policy
At Aveliftskin, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and protect personal information when you visit aveliftskin.com, place an order, subscribe to recurring deliveries, or contact our customer support team.
1. Information We Collect
Depending on how you interact with our website, we may collect:
- Name and contact information
- Email address and telephone number
- Billing and shipping addresses
- Order history and transaction information
- Products, quantities, and purchase preferences
- Subscription preferences and renewal details
- Customer support communications
- Device, browser, IP address, and website usage information
- Cookies and similar technology information
Payment information is processed through authorized payment providers. We receive information necessary to manage purchases, payments, refunds, and recurring transactions.
2. How We Use Your Information
We may use your personal information to:
- Process payments and fulfill orders
- Arrange shipping and delivery
- Manage recurring subscriptions and automatic renewals
- Process subscription changes and cancellations
- Send order confirmations and transactional notices
- Process returns and refunds
- Respond to customer service inquiries
- Maintain and improve our website
- Detect and prevent fraud or unauthorized transactions
- Comply with applicable legal obligations
- Send promotional communications where permitted
- Measure website performance and marketing effectiveness
3. Subscription Data & Recurring Payments
When you select our Subscribe & Save 20% option, we collect and process information necessary to create and manage your subscription.
This may include your selected products, quantities, subscription pricing, billing schedule, payment status, renewal dates, subscription changes, and cancellation history.
Subscriptions renew automatically every 30 days, with a 20% discount applied to eligible subscription products on both the initial and recurring orders.
To avoid the next renewal charge, you must cancel at least 2 hours before the scheduled renewal time.
We use subscription-related information to administer recurring payments, provide customer support, manage cancellations, and maintain transaction records.
Payment credentials are handled through our authorized payment service providers. We do not require customers to send complete payment card details by email.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to operate our website, maintain shopping carts, remember preferences, understand website performance, and support analytics and marketing where permitted.
Depending on your location, you may be able to manage cookie preferences through available website controls or browser settings.
5. Sharing Personal Information
We may share information with trusted service providers when necessary to operate our business, including providers supporting:
- Ecommerce and website hosting
- Payment processing and recurring billing
- Subscription management
- Shipping and order fulfillment
- Customer support
- Fraud detection and security
- Analytics, advertising, and marketing where applicable
We may also disclose information when required by applicable law or valid legal process.
6. Marketing Communications
We send marketing emails where permitted and according to your preferences or consent.
You may unsubscribe from marketing emails using the unsubscribe link in a message or by contacting support@aveliftskin.com.
Unsubscribing from marketing emails does not cancel an active product subscription or stop authorized recurring payments.
Transactional communications relating to orders, subscriptions, payments, shipping, and account security may still be sent when necessary.
7. International Data Processing
Your personal information may be processed in countries or regions outside your place of residence through our ecommerce and service providers.
Where required by law, we use appropriate safeguards for international data transfers.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, manage orders and subscriptions, process payments, resolve disputes, prevent fraud, maintain required business records, and comply with applicable laws.
Canceling a subscription does not necessarily require immediate deletion of transaction records that must be retained for legitimate or legal purposes.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain uses of your personal information.
You may also have rights regarding marketing communications, consent, and certain data-sharing practices.
To submit a privacy request, contact support@aveliftskin.com. We may need to verify your identity before processing your request.
11. Children's Privacy
Our website is intended for general consumers. We do not knowingly collect personal information from children in violation of applicable law.
If you believe personal information has been improperly collected from a child, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices, services, technologies, or legal obligations.
The updated version will be published on this page.
13. Contact Us
For privacy-related questions or requests, please contact:
Email: support@aveliftskin.com
Website: https://aveliftskin.com
For subscription terms, please review our Terms of Service.